Return Policy
Last updated:
Seller
Returns for purchases made through this store are handled by Brixalonthikzak, 102 W 49th St, Hialeah, FL 33012, United States.
Eligibility
Unopened items in resaleable condition may be returned within fourteen calendar days of delivery unless a different window is printed on your order confirmation. Opened food supplements may be excluded from return except where local law requires otherwise.
Damaged or incorrect shipments
If an item arrives damaged or differs from what you ordered, contact us promptly using the email labels in the footer. Include your order reference and clear photographs when helpful.
Refund method
Approved refunds are issued to the original payment method when possible. Processing times depend on banks and card networks.
Shipping costs
Return shipping may be your responsibility unless the return is due to our error or a defective product as confirmed after review.
Orders outside the primary market
Unless a checkout page states otherwise, offers are intended for customers in the United States. International orders may be subject to customs, duties, or carrier rules that are outside our control and can affect return windows or refund timing.
How to start a return
| Step | Action |
|---|---|
| 1 | Send a message with your order number and reason |
| 2 | Receive return instructions if the request is approved |
| 3 | Ship the item using the label or carrier we specify |
| 4 | Allow time for inspection and refund processing |
Statutory rights
Nothing in this policy limits mandatory consumer rights in your country of residence where they cannot be waived.
Updates
We may update this policy when return workflows change. The last updated date appears at the top of this page.
Contact
Return questions can be sent using the email labels in the site footer. Postal contact: 102 W 49th St, Hialeah, FL 33012, United States.